FAQ
Frequently Asked Questions
Quick answers about parking, shuttle radius, meeting room capacity, Best Brews bar, Bonvoy bookings, pet policy, Legacy West proximity, nearby employers, and business traveler amenities.
Reservations & Check-In
What time is check-in and check-out?
Check-in: 3:00 PM. Check-out: 12:00 PM (noon). Early check-in and late check-out subject to availability.
Can I check in using my phone?
Yes. Marriott Bonvoy members can use mobile check-in and digital key via the Bonvoy app. Property code: DALPU.
Can I book with Bonvoy points?
Yes. Redeem points for free nights or use points + cash through Marriott.com or the Bonvoy app.
Do you accept walk-ins?
Yes, subject to availability. Book in advance through Marriott.com for best rates, especially during major events and weekends.
Parking & Transportation
Is parking free?
Yes. Free surface lot parking for all guests — cars, buses, and oversized vehicles. No reservation, fee, or validation required.
What is the shuttle radius?
Complimentary shuttle within 5-mile radius. Covers Legacy West, The Shops at Legacy, Arbor Hills Nature Preserve, and most nearby corporate campuses. Contact front desk to schedule.
How far is DFW Airport?
DFW Airport: 20 miles (25 min). Dallas Love Field: 15 miles (20 min). Times vary with traffic.
How do I get to AT&T Stadium for FIFA 2026?
AT&T Stadium is 34 miles away, about 35 minutes by car. Rideshare recommended on match days to avoid parking congestion.
FIFA 2026 travel guideAmenities & Services
What is Best Brews?
Four Points signature craft beer program. Our lobby bar features locally sourced DFW-area craft beers on rotation. Full-service bar open evenings.
About Best BrewsIs WiFi free?
Yes. Complimentary high-speed WiFi throughout the property — guest rooms, lobby, and meeting room.
Do you allow pets?
No pets. Service animals welcome per applicable law.
Is there a pool and fitness center?
Yes. Outdoor pool (seasonal) and 24/7 fitness center. Outdoor firepit area available year-round.
Is breakfast included?
Breakfast available on-site but not included in standard rates. Bonvoy Platinum/Titanium members may have breakfast benefits.
Do you have EV charging?
Yes. EV charging stations available on property.
Meetings & Groups
What is the meeting room capacity?
850 sq ft, seats up to 45 guests. Features: floor-to-ceiling windows, natural light, AV equipment, catering on request, direct lobby bar access.
Meeting room detailsCan you accommodate group blocks?
Yes. Direct group room blocks — no third-party booking required. Contact sales for group rates, attrition policies, and release terms.
Contact salesDo you host sports teams?
Yes. Free bus parking, group room blocks, and proximity to major sports venues make us ideal for team travel. Popular with youth tournaments, college teams, and traveling clubs.
Sports & group travelIs bus parking available?
Yes. Free bus and oversized vehicle parking — no reservation needed. Perfect for sports teams, church groups, and tour groups.
How do I request a corporate rate?
Contact sales at (214) 265-8900. We work directly with travel managers and EA/admin contacts at nearby corporate accounts.
Contact salesBusiness Travelers
What business amenities do you offer?
Free WiFi, 24/7 fitness center, meeting room with AV equipment, lobby workspace, complimentary shuttle to nearby corporate offices, full-service lobby bar.
Which employers are nearby?
Toyota North America HQ, Capital One, JP Morgan, PepsiCo, Liberty Mutual, and Fidelity Investments all within 3–4 miles. Free shuttle covers most corporate campuses.
Full location detailsCan I earn Bonvoy points?
Yes. Fully participating Marriott Bonvoy property. Book through Marriott.com or Bonvoy app to earn points. Property code: DALPU.
Location
Where exactly is the hotel?
6624 Communications Pkwy, Plano, TX 75024. At Communications Pkwy and Dallas North Tollway in the Legacy Park/Legacy West corridor. Entrance slightly set back — look for Four Points signage.
Full location guideHow close is Legacy West?
Less than 1 mile. Legacy West shopping, dining, and entertainment easily accessible by complimentary shuttle or short drive.
What else is nearby?
Legacy West: <1 mi. Toyota, Capital One, JP Morgan, PepsiCo: 3–4 mi. PGA Frisco: 5 mi. The Star at Frisco: 8 mi. Covered by our 5-mile shuttle radius.
Things to do nearbySpecial Programs
Not just a hotel. A business partner.
Marriott Bonvoy
Earn points on every stay. Mobile check-in, digital key, and exclusive member rates.
Book with Points →Meetings & Events
850 sq ft room, AV equipment, catering, direct bar access. Up to 45 guests.
Room Details →Corporate Rates
Direct relationship with travel managers. Negotiated rates for repeat stays.
Discuss Rates →Still have a question?
Our sales team responds within one business day. No automated systems.